100% Satisfaction Guarantee Return Policy:

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At Invictus Life Sciences, it is our goal to satisfy every customer. We value you!

We understand every situation is different and we will do everything we can to make your purchase a great, worry-free experience. We have a no questions asked, 100% money back return guarantee that is valid for 30 days.

 

Our 4-step return process is simple. To receive your full refund please read the following:

1.  To be eligible for a return, item must be in the original packaging.
2. We require a receipt or proof of purchase.
3. Fill out the return Return Authorization Form as completely as possible.
4. We will send you a shipping label at no cost to return the item.

Every situation is unique. If the above doesn't apply, please contact:

 

customercare@nexxgencbd.com

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Once your item is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the status of your refund. Once approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10-15 business days. If you haven’t received a refund within that time frame, please do the following:

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1.  Please check your bank account; processing times vary before your refund is posted.

2. Contact your credit card company.

3. Contact customer support for further assistance at:

customercare@nexxgencbd.com